jilizzz Privacy Policy

At jilizzz, we take the privacy and security of your personal information seriously. This Privacy Policy ("Policy") describes how jilizzz ("jilizzz," "we," "us," or "our") collects, uses, stores, shares, and protects personal data obtained from players and visitors who access the jilizzz website and platform (collectively, the "Platform"). This Policy applies to all users of jilizzz, including registered players in the Philippines and visitors browsing our site.

By registering an account or using the jilizzz Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the jilizzz Platform.

1. Introduction

1.1 jilizzz is committed to protecting the personal data of all players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its implementing rules and regulations. We are registered with the National Privacy Commission (NPC) as required by Philippine law.

1.2 This Policy applies to all personal data collected through the jilizzz website, mobile platform, customer support channels, and any other touchpoints where you interact with jilizzz.

1.3 jilizzz acts as the Data Controller for personal data collected through the Platform. Where we engage third-party service providers to process data on our behalf, those parties act as Data Processors under written agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.

2. Data We Collect

2.1 Registration Data. When you create a jilizzz account, we collect: full name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile number.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we collect copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license), proof of address, and selfie photographs for liveness verification.

2.3 Financial Data. We collect payment method details necessary to process deposits and withdrawals, including GCash mobile numbers, PayMaya account references, and bank account details for BPI, BDO, and Metrobank transactions. We do not store full card numbers or banking passwords.

2.4 Transaction Data. We maintain records of all deposits, withdrawals, bets placed, games played, bonus claims, and account balance changes on the jilizzz Platform.

2.5 Technical Data. We automatically collect device information, IP address, browser type and version, operating system, referring URLs, pages visited, session duration, and clickstream data when you access jilizzz.

2.6 Communications Data. We retain records of your communications with jilizzz customer support, including live chat transcripts, emails, and any feedback or complaints submitted.

2.7 Responsible Gaming Data. If you use jilizzz's responsible gaming tools — such as deposit limits, cooling-off periods, or self-exclusion — we record these preferences and restrictions to enforce them consistently across the Platform.

3. How We Use Your Data

3.1 jilizzz uses your personal data for the following purposes:

• Account Management: To create, verify, maintain, and secure your jilizzz account;
• Service Delivery: To process deposits and withdrawals, provide access to games, and deliver the core jilizzz gaming experience;
• Legal Compliance: To fulfill our obligations under Philippine AML laws, PAGCOR regulations, and the Data Privacy Act of 2012;
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct;
• Responsible Gaming: To enforce deposit limits, self-exclusion requests, and age verification requirements (21+ in the Philippines);
• Customer Support: To respond to your inquiries, resolve disputes, and improve our support services;
• Marketing: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by law;
• Platform Improvement: To analyze usage patterns, fix bugs, and enhance the jilizzz user experience.

3.2 jilizzz will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent.

4. Legal Basis for Processing

4.1 jilizzz processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill our obligations under the jilizzz Terms & Conditions, including account management and payment processing;
• Legal Obligation: Processing required to comply with Philippine law, including AML regulations and PAGCOR licensing requirements;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming enforcement;
• Consent: Processing for marketing communications and optional analytics features, where you have given explicit consent.

5. Data Sharing

5.1 jilizzz does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to process financial transactions;
• Identity Verification Providers: Third-party KYC and AML compliance services that assist with identity verification;
• Game Software Providers: Licensed game studios whose software powers jilizzz games — these providers may receive anonymized session data for game performance purposes;
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies as required by law;
• IT and Security Providers: Cloud hosting, cybersecurity, and fraud detection vendors operating under strict data processing agreements.

5.2 All third-party processors engaged by jilizzz are contractually required to implement appropriate technical and organizational security measures and to process your data only on jilizzz's documented instructions.

5.3 In the event of a merger, acquisition, or sale of jilizzz assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Cookies & Tracking

6.1 jilizzz uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyze site usage.

6.2 Types of cookies we use:

• Essential Cookies: Required for the Platform to function. These cannot be disabled.
• Analytics Cookies: Help us understand how players use jilizzz so we can improve the experience. These are anonymized where possible.
• Preference Cookies: Remember your language, display settings, and responsible gaming preferences.
• Marketing Cookies: Used to deliver relevant promotions. These are only set with your consent.

6.3 You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.

7. Data Retention

7.1 jilizzz retains your personal data for as long as your account is active and for a minimum of five (5) years after account closure, as required by Philippine AML regulations and PAGCOR licensing conditions.

7.2 Transaction records and KYC documentation are retained for a minimum of five (5) years from the date of the last transaction, in accordance with the Anti-Money Laundering Act of 2001 (as amended).

7.3 Marketing consent records are retained for three (3) years from the date of consent or until you withdraw consent, whichever is earlier.

7.4 After the applicable retention period, your data will be securely deleted or anonymized so that it can no longer be linked to you personally.

8. Data Security

8.1 jilizzz implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilizzz servers;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Multi-factor authentication (MFA) options for player accounts;
• Regular penetration testing and security audits by independent third parties;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• 24/7 security monitoring and automated threat detection systems.

8.2 In the event of a personal data breach that poses a risk to your rights and freedoms, jilizzz will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012.

9. Your Rights

9.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilizzz:

• Right to be Informed: The right to know what personal data jilizzz collects and how it is used;
• Right of Access: The right to request a copy of the personal data jilizzz holds about you;
• Right to Rectification: The right to correct inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations;
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing;
• Right to Data Portability: The right to receive your personal data in a structured, machine-readable format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

9.2 To exercise any of these rights, please contact the jilizzz Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

10. Children's Privacy

10.1 The jilizzz Platform is strictly intended for adults aged 21 years and older, as required by Philippine law. jilizzz does not knowingly collect personal data from persons under 21 years of age.

10.2 If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the data, and return any deposited funds to the payment source.

10.3 If you believe a minor has registered on jilizzz, please contact us immediately at [email protected].

11. Changes to This Policy

11.1 jilizzz reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or an in-platform notification at least seven (7) days before taking effect.

11.2 The "Last updated" date at the top of this Policy reflects the most recent revision. Your continued use of the jilizzz Platform after any amendment constitutes your acceptance of the revised Policy.

12. Contact Us

12.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the jilizzz Data Protection Officer:

Email: [email protected]
Available: 24/7 via live chat on the jilizzz Platform

12.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.